Returns & Exchanges

At Ivy & Rose, we want you to love every piece you purchase. If you are not completely satisfied, we offer a 30-day return window for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship Your Items

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.